While I understand that unforeseen circumstances may arise, please let the customer service team know as soon as possible if you need to cancel or reschedule your herbalist consultation or coaching appointment.

We require a credit card at the time of booking to secure your appointment. If you need to cancel or reschedule less than 24 hours before your appointment, a cancellation fee of 50% of the reserved service(s) applies. If you no show for your appointment, you will be charged 100% of the reserved service(s).

If you arrive late your appointment, the same cancellation fee applies.